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Leading the future of business communication by combining cutting-edge technology with a human touch, transforming how businesses engage with their customers.
Voyce AI was created to solve a problem we saw everywhere: overwhelmed support teams, inconsistent service, and missed opportunities.
Born from the success of our AI consultancy, Fliweel.tech, we noticed a recurring challenge across industries, especially in contact-heavy sectors like healthcare, utilities, logistics, and local government. Inbound call volumes were rising, hold times were increasing, and customer expectations were higher than ever.
Manual processes and limited staffing meant businesses struggled to keep up, often at the cost of customer satisfaction and operational efficiency.
That’s why we built Voyce AI – a 24/7 conversational voice agent that answers calls, resolves support queries, handles bookings, and escalates to a human when needed. It delivers consistent, human-like service at scale while freeing real teams to focus on complex, high-value interactions.
Faster resolutions, happier customers and support teams that can finally focus on what matters.
Andy brings over 15 years of experience in AI and automation consulting, having advised tech companies in London and San Francisco. In 2024, driven by advancements in voice models and a passion for transforming business communication, he launched Voyce AI to help organisations automate their inbound call experience through conversational AI. Andy is also is a Business Board Member for the South Midlands Authority, advising on economic development and innovation across the region.
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