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Trusted by Leading Enterprises
“Voyce AI has completely changed the way we handle inbound calls. Our customers love the instant response, and our staff can now focus on high-value tasks.”
– Jane D., Hotel Chain Manager
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We help organisations scale their customer support function without scaling their headcount.
Handle common questions like delivery updates, store hours, refund policies or service availability.
Secure real-time bookings into your calendar or scheduling system—no human needed.
Check order progress, payment details, or account status using order management system or CRM integrations.
Capture customer issues empathetically and route to the right team if needed.
Take inbound sales calls, collect key info, and sync with your CRM to follow up.
Answer every call with a friendly, helpful response, even when your team is offline.
“Voyce AI has completely changed the way we handle inbound calls. Our customers love the instant response, and our staff can now focus on high-value tasks.”
– Jane D., Hotel Chain Manager
Discover how Voyce AI can streamline your inbound call operations.
Voyce AI is a conversational voice agent that answers calls, resolves customer queries, bookings, complaints and provides real-time support 24/7. It’s like adding a tireless, highly trained team member to your frontline.
Unlike traditional phone menus or basic chatbots, Voyce AI understands natural language and speaks in a human-like voice. It can hold real conversations, respond intelligently to questions, and route calls or actions without frustrating your customers.
Voyce AI can:
• Answer FAQs and service questions
• Book and reschedule appointments
• Check order or account status
• Capture and route complaints
• Collect payments
• Log details in your CRM
If a query falls outside the AI’s scope, it can seamlessly transfer the call to a designated team member.
Voyce AI integrates with popular CRMs, booking platforms, and payment systems, ensuring a smooth workflow.
Security is a top priority. Voyce AI uses encrypted connections and complies with industry standards (e.g., GDPR, HIPPA where appropriate) to ensure the safety of your data and customer information.
"Voyce AI has transformed how we handle customer enquiries for our luxury products. Our team is more focused, and our customer appreciate the 24/7 service. Over 70% of our inbound calls have been handled thanks to Voyce AI."
>75% of General & Order enquiries Handled
Luxury Goods Retailer
"During outages and billing cycles, call volumes spike dramatically. Voyce AI absorbed over 60% of Tier 1 queries, including account balances and supply updates, helping us maintain SLA performance and reduce agent burnout."
>60% of Tier 1 Enquiries Handled
Water Utilities Provider
"Our contact centre was receiving over 1,000 daily calls about bins, benefits, and parking. With Voyce AI, we’ve automated responses to 72% of these, reduced wait times from 6 minutes to under 30 seconds, and improved public satisfaction ratings."
>70% reduction in wait time
Local Authority
Start delivering exceptional customer experiences 24/7 with Voyce AI.
Optimized by Seraphinite Accelerator