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Trusted by Leading Enterprises
“Voyce AI has completely changed the way we handle inbound calls. Our customers love the instant response, and our staff can now focus on high-value tasks.”
– Jane D., Growth Hub
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Voyce AI helps councils, local authorities, and community organisations handle high volume hotlines by answering questions and booking appointments 24/7.
Councils and local authorities often miss up to 1 in 5 inbound calls, and in smaller departments it can be over 60%. Every missed call risks a resident feeling ignored and a potential complaint lodged.
The majority of incoming calls are routine questions like opening hours, payment dates, status checks, yet they consume significant staff time that could be focused on complex or urgent cases.
With limited call-handling capacity, voicemails and callback requests build up. Delayed responses increase repeat calling, which drives up volumes even further.
Local authorities face the challenge of doing more with less. Citizen demand continues to grow (population increases, cost-of-living support, housing pressures), but staffing budgets remain flat or are being reduced.
Recognised by the UK Government as a trusted technology supplier.
Independently verified to meet UK government standards for cybersecurity.
Your customers’ data stays private, protected, and under your control.
Every AI process reviewed for fairness, safety, and responsible data use.
Handle common questions like delivery updates, store hours, refund policies or service availability.
Secure real-time bookings into your calendar or scheduling system—no human needed.
Check order progress, payment details, or account status using order management system or CRM integrations.
Capture customer issues empathetically and route to the right team if needed.
Take inbound sales calls, collect key info, and sync with your CRM to follow up.
Answer every call with a friendly, helpful response, even when your team is offline.
“Voyce AI has completely changed the way we handle inbound calls. Our customers love the instant response, and our staff can now focus on high-value tasks.”
– Jane D., Growth Hub
Discover how Voyce AI can streamline your call operations.
Voyce AI is a conversational voice agent that answers calls, resolves customer queries, bookings, complaints and provides real-time support 24/7. It’s like adding a tireless, highly trained team member to your frontline.
Unlike traditional phone menus or basic chatbots, Voyce AI understands natural language and speaks in a human-like voice. It can hold real conversations, respond intelligently to questions, and route calls or actions without frustrating your customers.
Voyce AI can:
• Answer FAQs and service questions
• Book and reschedule appointments
• Check order or account status
• Capture and route complaints
• Collect payments
• Log details in your CRM
If a query falls outside the AI’s scope, it can seamlessly transfer the call to a designated team member.
Voyce AI integrates with popular CRMs, booking platforms, and payment systems, ensuring a smooth workflow.
Security is a top priority. Voyce AI uses encrypted connections and complies with industry standards (e.g., GDPR, HIPPA where appropriate) to ensure the safety of your data and customer information.
Start delivering exceptional customer experiences 24/7 with Voyce AI.
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